No matter your IQ, credentials, skill set or experience, you won’t go anywhere in your career without drive and determination. Motivation is critical for success. To get your groove back,
Say This, Not That? Each month I tackle a new office communication challenge and provide the precise words to manage it without damaging your reputation. Can you date a coworker?
Smartphones have certainly accelerated the speed of business. But they haven’t reinvented the wheel. There are still two basic ways to communicate: speaking and writing. Sure, smartphones let you communicate
The email’s subject line first caught my eye: “Thank you is not enough …” A quick glance at the sender and a smile swept across my face. The email, from
Leaders, I understand why you regularly say “change is hard” when you’re addressing your team about a switch in policy, procedure or practice. You’re trying to show that you’re thinking
I often have the participants in my professional workshops write a draft of their elevator speech, sales pitch or other standard communication. Then I have them share it with the
Attention leaders: If you want people to do something different, you need to communicate in a way that leads to that desired outcome. It’s all about positivity. Unfortunately, as humans,
With today’s office team environment, many professionals have been plagued by the situation facing this Spill the Truth reader: Dear Melissa, How should I address workers who are not timely
This question from one of my readers is an especially sensitive one: Dear Melissa, At a group meeting, a younger man told an inappropriate joke of a sexual nature.
Dear Melissa, Working in close quarters, one of the groups chitchats all day long which is very distracting to the others in the area. I sometimes join in, but they