Sticky situations crop up daily across corporate America. Add in our never-ending 24-hour news cycle and the perennial risk of disgruntled employees airing out dirty laundry to their scandal-thirsty followers,
Sometimes being a leader is a bowl of cherries. Other times, it’s the pits. Leadership can be easy when sales are up, our reputation is strong and morale is high.
It’s good to share. That’s something I tell my kids as well as my clients. If you’re a regular reader of my blog, you know that I’m always providing the
No matter your IQ, credentials, skill set or experience, you won’t go anywhere in your career without drive and determination. Motivation is critical for success. To get your groove back,
Say This, Not That? Each month I tackle a new office communication challenge and provide the precise words to manage it without damaging your reputation. Can you date a coworker?
Smartphones have certainly accelerated the speed of business. But they haven’t reinvented the wheel. There are still two basic ways to communicate: speaking and writing. Sure, smartphones let you communicate
The email’s subject line first caught my eye: “Thank you is not enough …” A quick glance at the sender and a smile swept across my face. The email, from
Leaders, I understand why you regularly say “change is hard” when you’re addressing your team about a switch in policy, procedure or practice. You’re trying to show that you’re thinking
I often have the participants in my professional workshops write a draft of their elevator speech, sales pitch or other standard communication. Then I have them share it with the
Attention leaders: If you want people to do something different, you need to communicate in a way that leads to that desired outcome. It’s all about positivity. Unfortunately, as humans,