When I was 11 years old, I told a lie that haunted me for 9 years. It happened on Valentine’s Day. I’m sitting in class listening to my 5th-grade teacher,
The email’s subject line first caught my eye: “Thank you is not enough …” A quick glance at the sender and a smile swept across my face. The email, from
I often have the participants in my professional workshops write a draft of their elevator speech, sales pitch or other standard communication. Then I have them share it with the
When I was in my late 20s, I was working at my first corporate job. During my annual performance review, my boss said I was pushy, aggressive and overbearing. I
When my daughter was about six years old, I witnessed a communication dilemma that had the power to negatively affect her life forever. So, I put a stop to it.
Copy bibles are all about you. They’re full of precrafted messages about you for you to use online, in person and over the telephone to promote you. And if you