Mistakes: Relax, We All Make Them It’s hard to know how to communicate effectively and demonstrate business diplomacy when you’re in the middle of a conflict with clients or coworkers
When I was 11 years old, I told a lie that haunted me for 9 years. It happened on Valentine’s Day. I’m sitting in class listening to my 5th-grade teacher,
Sometimes being a leader is a bowl of cherries. Other times, it’s the pits. Leadership can be easy when sales are up, our reputation is strong and morale is high.
It’s good to share. That’s something I tell my kids as well as my clients. If you’re a regular reader of my blog, you know that I’m always providing the
This question from one of my readers is an especially sensitive one: Dear Melissa, At a group meeting, a younger man told an inappropriate joke of a sexual nature.
With the onslaught of media about sexual harassment and abuse, I want to make sure women (and girls) have the language skills they need to stay in control during uncomfortable
Men and women communicate differently. Of course, personality matters and no two people are the same. But overall, I’ve noticed that these differences between the sexes can have a significant
This blog is first in my series about Healthy Communication Ghosting: The act of ending a personal relationship with someone by suddenly and without explanation withdrawing from all communication. In
Ask any manager what the hardest part of their job is and she or he will probably tell you: It’s managing the personalities and the interpersonal conflicts of their team.
To a meaningful extent, corporate cultures are suffering the ill effects of today’s rampant negativity. As another respondent expressed it: “I am fortunate to work where there is a culture
