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positivity

Getting results Stop saying ‘change is hard’
January 18, 2018in Getting results 0 Comments 0 Likes

Stop saying ‘change is hard’

Leaders, I understand why you regularly say “change is hard” when you’re addressing your team about a switch in policy, procedure or practice. You’re trying to show that you’re thinking

by Melissa DeLay
Getting results How to get people to do what you want
January 4, 2018in Getting results 0 Comments 0 Likes

How to get people to do what you want

Attention leaders: If you want people to do something different, you need to communicate in a way that leads to that desired outcome. It’s all about positivity. Unfortunately, as humans,

by Melissa DeLay
Getting results Say This, Not That, Week 2: Managing office gabbers
December 7, 2017in Getting results 0 Comments 0 Likes

Say This, Not That, Week 2: Managing office gabbers

Dear Melissa, Working in close quarters, one of the groups chitchats all day long which is very distracting to the others in the area. I sometimes join in, but they

by Melissa DeLay
Conflict in the workplace Manage difficult work situations with positivity
September 8, 2017in Conflict in the workplace 0 Comments 0 Likes

How to manage difficult work situations with positivity

Managing can be easy when staff is engaged, deadlines are being met and the bank account is growing. But every office leader will face difficult situations that can disrupt the

by Melissa DeLay
Positive impressions A TruPerception thank you
July 15, 2016in Positive impressions 0 Comments 0 Likes

A TruPerception thank you

All day, I’ve been fielding texts and emails from those who attended TruPerception’s 5th anniversary party last night. Everyone had a blast touring my new office, sharing laughs and making

by Melissa DeLay
Positive impressions Building Character Isn’t Easy
May 12, 2016in Positive impressions 0 Comments 0 Likes

Building Character Isn’t Easy

I have never organized a single playdate for my children. I don’t prepare regular meals for them. And, even on my best days, I have to remind myself of how

by Melissa DeLay
Getting results Don’t Be Your Own Worst Enemy
March 10, 2016in Getting results 0 Comments 0 Likes

Don’t Be Your Own Worst Enemy

Recently, I conducted a workshop for a group of professionals on how to create a compelling elevator speech. As part of the process, I had them write a draft and

by Melissa DeLay
Conflict in the workplace The Language of Love
February 11, 2016in Conflict in the workplace 0 Comments 0 Likes

The Language of Love

If you haven’t read “The 5 Love Languages” by Dr. Gary Chapman, you should. It is one of my all-time favorite books. In it, Dr. Chapman outlines five ways to

by Melissa DeLay

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