Leaders, I understand why you regularly say “change is hard” when you’re addressing your team about a switch in policy, procedure or practice. You’re trying to show that you’re thinking
Attention leaders: If you want people to do something different, you need to communicate in a way that leads to that desired outcome. It’s all about positivity. Unfortunately, as humans,
With today’s office team environment, many professionals have been plagued by the situation facing this Spill the Truth reader: Dear Melissa, How should I address workers who are not timely
Dear Melissa, Working in close quarters, one of the groups chitchats all day long which is very distracting to the others in the area. I sometimes join in, but they
Like most teenagers, my first real job was at a fast food restaurant: Taco John’s to be exact. It wasn’t illustrious, but it paid the bills. Then one evening, it
I take personal satisfaction from owning a business that helps my clients win with words. So to learn that I’ve been named to Minnesota Business magazine’s The (Real) Power 50
I usually get a flurry of emails and LinkedIn connection requests after a major presentation or some media coverage. This was certainly the case after my interview in last Sunday’s
It’s understandable to be a little nervous before a meeting with the CEO. You may be thinking that this conversation can make or break your career: Say or do the
Persuasive language isn’t just for high-pressure sales people. As I mentioned in this NBC news interview, we all need to communicate with influence to get what we want. For some
You can’t just sit back and expect good things to fall into your lap. We all know it takes effort. In many situations, getting what you want also requires someone