With the onslaught of media about sexual harassment and abuse, I want to make sure women (and girls) have the language skills they need to stay in control during uncomfortable
Men and women communicate differently. Of course, personality matters and no two people are the same. But overall, I’ve noticed that these differences between the sexes can have a significant
When my daughter was about six years old, I witnessed a communication dilemma that had the power to negatively affect her life forever. So, I put a stop to it.
Leaders are supposed to engage and inspire people. But sometimes they come off as jerks. Most don’t do it on purpose. Often they have a lot on their plates and
Managing can be easy when staff is engaged, deadlines are being met and the bank account is growing. But every office leader will face difficult situations that can disrupt the
Effective business communication is vital. Nearly every interaction we have at the office involves words, either written or spoken. Choosing the right ones is the single greatest factor in improving
There’s a lot to love about the American workforce. We’re well-educated, creative and determined. But there’s a dark side, too. More than half of all Americans don’t take all their
Delivering difficult news isn’t easy. But many leaders find themselves routinely having to communicate something unpleasant to their teams or clients. Perhaps a deadline was missed or a proposal declined.
Chances are, your workplace communication techniques have changed since you began your career. I remember receiving paper memos in my office mailbox. I always took note of whose mailbox was
I’ve been helping business leaders achieve for more than two decades. I’ve worked with leaders who were trusted, admired and wildly effective. I’ve also helped leaders who made mistakes –