I often have the participants in my professional workshops write a draft of their elevator speech, sales pitch or other standard communication. Then I have them share it with the
Attention leaders: If you want people to do something different, you need to communicate in a way that leads to that desired outcome. It’s all about positivity. Unfortunately, as humans,
With today’s office team environment, many professionals have been plagued by the situation facing this Spill the Truth reader: Dear Melissa, How should I address workers who are not timely
This question from one of my readers is an especially sensitive one: Dear Melissa, At a group meeting, a younger man told an inappropriate joke of a sexual nature.
Dear Melissa, Working in close quarters, one of the groups chitchats all day long which is very distracting to the others in the area. I sometimes join in, but they
When I was in corporate America, I never worked 40 hours in the office. Never. I still got promoted and I still got results. But I never made it a
When I was in my late 20s, I was working at my first corporate job. During my annual performance review, my boss said I was pushy, aggressive and overbearing. I
Like most teenagers, my first real job was at a fast food restaurant: Taco John’s to be exact. It wasn’t illustrious, but it paid the bills. Then one evening, it
With the onslaught of media about sexual harassment and abuse, I want to make sure women (and girls) have the language skills they need to stay in control during uncomfortable
Men and women communicate differently. Of course, personality matters and no two people are the same. But overall, I’ve noticed that these differences between the sexes can have a significant