When I was 11 years old, I told a lie that haunted me for 9 years. It happened on Valentine’s Day. I’m sitting in class listening to my 5th-grade teacher,
It’s good to share. That’s something I tell my kids as well as my clients. If you’re a regular reader of my blog, you know that I’m always providing the
Smartphones have certainly accelerated the speed of business. But they haven’t reinvented the wheel. There are still two basic ways to communicate: speaking and writing. Sure, smartphones let you communicate
With today’s office team environment, many professionals have been plagued by the situation facing this Spill the Truth reader: Dear Melissa, How should I address workers who are not timely
This question from one of my readers is an especially sensitive one: Dear Melissa, At a group meeting, a younger man told an inappropriate joke of a sexual nature.
Men and women communicate differently. Of course, personality matters and no two people are the same. But overall, I’ve noticed that these differences between the sexes can have a significant
Leaders are supposed to engage and inspire people. But sometimes they come off as jerks. Most don’t do it on purpose. Often they have a lot on their plates and
Effective business communication is vital. Nearly every interaction we have at the office involves words, either written or spoken. Choosing the right ones is the single greatest factor in improving
Delivering difficult news isn’t easy. But many leaders find themselves routinely having to communicate something unpleasant to their teams or clients. Perhaps a deadline was missed or a proposal declined.
Chances are, your workplace communication techniques have changed since you began your career. I remember receiving paper memos in my office mailbox. I always took note of whose mailbox was