Chances are, your workplace communication techniques have changed since you began your career. I remember receiving paper memos in my office mailbox. I always took note of whose mailbox was
This blog is first in my series about Healthy Communication Ghosting: The act of ending a personal relationship with someone by suddenly and without explanation withdrawing from all communication. In
Listen up, top brass. There are two truths about employees that everyone in a leadership or management role needs to know. And, when you know these two truths – which
Every organization will go through periods of change, whether it is restructuring, or a transition in leadership or business strategy. Many leaders understand the importance of communicating these changes clearly
I take personal satisfaction from owning a business that helps my clients win with words. So to learn that I’ve been named to Minnesota Business magazine’s The (Real) Power 50
It’s understandable to be a little nervous before a meeting with the CEO. You may be thinking that this conversation can make or break your career: Say or do the
Following these tips can spare your reputation and boost your influence The average business professional sends more than three dozen emails each day. Senior leaders, customer service professionals and account
Everyone has stories about a particularly bad day they had at the office. It’s just part of work life. I’ve learned, however, that many difficult situations could have been avoided
Persuasive language isn’t just for high-pressure sales people. As I mentioned in this NBC news interview, we all need to communicate with influence to get what we want. For some
Quite simply, copy bibles are a must for every business professional. They guarantee a memorable first impression, help you maintain a positive reputation, build your communication confidence and help you get what you want.
