Email is the most relied upon communication tool. More than 281 billion emails are sent per day, allowing employees and leaders to work and be reachable from practically any corner
Sticky situations crop up daily across corporate America. Add in our never-ending 24-hour news cycle and the perennial risk of disgruntled employees airing out dirty laundry to their scandal-thirsty followers,
One of the most common issues many executives experience is writing anxiety. Regardless of their background, credentials or status, they all freeze when it comes to nailing the perfect message.
Nothing matters more than reputation. How people perceive you is the rhythm of life. Get it right, and you’ll bask in harmonious delight. Get it wrong, and you’ll forever be
Here’s the thing about business prospects: Too often we let ourselves think we’re at their mercy, but we’re not. To influence a potential client, all you need to do is
The holiday season is upon us. That means work should slow down, but mostly likely it won’t. So, if you’re like me, you’re trying to find time and energy to
For more than 16 years I have focused my career on helping leaders find good ways to deliver bad news. With that goal in mind, every message I write for
A beloved brand has been tarnished. German automotive giant Volkswagen has admitted to using software to cheat on emissions tests of its TDI diesel engines. While investigations remain underway, evidence
Some of my favorite childhood memories are going to Baskin Robbins with my dad on warm summer nights on the back of his motorcycle and having my pick of
Here are a few of my most popular blogs that are guaranteed to help you make positive impressions, whether you’re running for office (like Donald Trump), running a business or
