Listen up, top brass. There are two truths about employees that everyone in a leadership or management role needs to know. And, when you know these two truths – which
It’s tough to communicate effectively when emotions are running high. And knowing how to deliver bad news — without making things worse — is especially difficult for most people. Whether it’s
Every organization will go through periods of change, whether it is restructuring, or a transition in leadership or business strategy. Many leaders understand the importance of communicating these changes clearly
I’m short. And I’m proud of it. And apparently many people I meet for the first time are surprised by my stature. It’s not uncommon for people meeting me for
Last week, I had the distinct privilege of taking my two children on our first-ever Disney cruise. For seven glorious nights, we sailed through the western Caribbean on a ship
Earlier this month, I was selected as member of Minnesota Business magazine’s 2017 (Real) Power 50. It’s an honor to be selected. This is how the magazine describes this list: The
I take personal satisfaction from owning a business that helps my clients win with words. So to learn that I’ve been named to Minnesota Business magazine’s The (Real) Power 50
I usually get a flurry of emails and LinkedIn connection requests after a major presentation or some media coverage. This was certainly the case after my interview in last Sunday’s
It’s understandable to be a little nervous before a meeting with the CEO. You may be thinking that this conversation can make or break your career: Say or do the
This little gem caught my eye: According to a recent study*, the likelihood of getting a response from your email drops 15 percent if it contains a grammatical error. If