Good ways to say goodbye

If you’re a leader, business owner or manager, you will be faced with losing team members through career moves or layoffs. When that time comes, you want to convey the

How to Win with Words

If you’re like most busy professionals, you spend a lot of time drafting persuasive messages. You may be soliciting business from a prospect, requesting help from a coworker or explaining

Can Trump learn new tricks?

I have sifted through scores of quotes from Donald Trump’s campaign.  They’re laced with emotionally charged words: ugly, fat, disgusting, crooked and nasty, to name a few. They’re also rife

4 tips for writing better messages

One of the most common issues many executives experience is writing anxiety. Regardless of their background, credentials or status, they all freeze when it comes to nailing the perfect message.