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CEO secrets Culture_workplace_transitions-truperception
May 11, 2017in CEO secrets

The role of culture in workplace transitions

Walmart.com President and CEO Marc Lore published a controversial article on LinkedIn, Empowerment after Acquisition. He explained how the mammoth company is managing the acquisition of leading outdoor retailer Moosejaw.

by Melissa DeLay
E-communications truperception business_email_management
May 4, 2017in E-communications

A practical guide to managing business emails

The subject line reads urgent, must reply right now … so you drop everything and respond to that email, and then another. Soon it is lunchtime and you haven’t even

by Melissa DeLay
CEO secrets TruPerception healthy office communication
April 28, 2017in CEO secrets

Best practices for healthy office communication

Let’s face it. Every office has communication challenges. Some employees may refuse to share information; others may gossip or constantly interrupt. You may even have someone who stretches the truth

by Melissa DeLay
E-communications Ghosting_TruPerception
April 14, 2017in E-communications

Ghosting: Just STOP it!

This blog is first in my series about Healthy Communication Ghosting: The act of ending a personal relationship with someone by suddenly and without explanation withdrawing from all communication. In

by Melissa DeLay
Positive impressions The Truth About Your Employees
April 6, 2017in Positive impressions

The truth about your employees

Listen up, top brass. There are two truths about employees that everyone in a leadership or management role needs to know. And, when you know these two truths – which

by Melissa DeLay
CEO secrets Four tips for successful change communication - TruPerception
March 23, 2017in CEO secrets

Four tips for successful change communication

Every organization will go through periods of change, whether it is restructuring, or a transition in leadership or business strategy. Many leaders understand the importance of communicating these changes clearly

by Melissa DeLay
Positive impressions power-of-perception-truperception
March 16, 2017in Positive impressions

The power of perception is real

I’m short. And I’m proud of it. And apparently many people I meet for the first time are surprised by my stature. It’s not uncommon for people meeting me for

by Melissa DeLay
Sales strategies truperception customer service
March 3, 2017in Sales strategies

Disney’s customer service is more than a fantasy

Last week, I had the distinct privilege of taking my two children on our first-ever Disney cruise. For seven glorious nights, we sailed through the western Caribbean on a ship

by Melissa DeLay
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Categories

  • CEO secrets
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Recent Posts

Five things that are zapping your motivation … and how to get it back
Five things that are zapping your motivation … and how to get it back
8.03.2018 0 0
Say This, Not That: How to manage office relationships
Say This, Not That: How to manage office relationships
22.02.2018 0 0
Your smartphone addiction may be hurting your career
Your smartphone addiction may be hurting your career
8.02.2018 0 0

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