...able to run a 3:40 marathon—at least on paper. Piece of cake, right? Not exactly. Just as in business when we’re trying to acquire a company, forge a strategic partnership...
In my work with CEOs, one of the most common issues that surfaces is confidentiality. Usually leaders are struggling with how to keep their reports quiet about a potential acquisition...
There are differences in how professionals react to compliments, criticism and bad news. Read how you can accept and deliver these messages successfully.
...I see: Pay a man a compliment and he’ll say, “Thank you.” Pay a woman a compliment and she’ll say, “Don’t thank me. It was a team effort.” Tell a...
Each of us has one primary and secondary love language and we should not use our preferred love languages, but the ones that others are most willing to hear.
...languages are (although they wouldn’t be hard to guess), I will say that I have spent my career showing leaders how to communicate that they care about the people in...
How do you become a more effective manager? One word: training. This can be done individually, or through a team approach.
...effective communication skills, this drama can quickly take over an office and significantly reduce productivity. Characteristics of effective managers Effective managers have the communication tools to keep distractions to...
Public speaking ranks as one of our biggest fears. Yet, most of us have it in ourselves to rise to the occasion. Try these 10 tips to present like a pro.
...as likely to be influenced by speakers who stand compared to those who stay seated. Gesture freely, but with natural arm and hand movements. Don’t flap about like a wounded...
...same. Be transparent. Get your priorities out on the table in rank order so that both parties can compare (evaluate) and determine quickly what the full set of options really...
...the best route, especially for those looking to move up in the company. The most-respected leaders understand the importance of delivering bad news in person. It’s simply the most respectful...
I recently had the pleasure of hearing two young, up-and-coming women co-present at a business conference in the Twin Cities. During their talk, one of them made reference to an...
When people ask what can hurt their reputation, I point out that they’d be better off asking how they can ensure that people see them in a positive light.
...be on your A-game 24/7. But by consistently holding yourself to a higher standard, you’re less likely to have to draw on that get-out-of-jail-free card when you do mess up....