...makes them feel valued, and buys you time to compose and succinctly express your thoughts. Speak in sound bites. Stay high level when forced to comment on something you’re unsure...
...your reputation and position as a leader. Instead, begin with a disarming phrase such as, “I need your help to clear up a potential misunderstanding.” This is a better approach...
...you—and myself—is to mindfully pursue the high road in 2016. To get you started, here are some tips I use to stay focused on the things that matter: Default to...
...the name of perception. Walk away, get off the call or end the email chain as quickly as possible. By disengaging, you demonstrate professionalism and self-respect. A simple “I don’t...
...potential misunderstanding about how my intellect is being conveyed.” Do you have any persistent challenges when it comes to communication at the office? Send me a message me at melissa@truperception.com....
Do you have trouble saying no? Here are communication techniques for saying no with business diplomacy, and without putting your reputation at risk.
...at risk. Here are some communication techniques I recommend: Stop saying yes. Because we want to make positive impressions, we say yes before thinking through what we’re committing to. Better...
Discover the 4 ways to get your writing skills in A+ shape to improve your communication.
...enthusiastically endorsing the joys and rewards of education. (I know I did!) One of the most important foundational things we learn in our school years is how to communicate in...
Listen up, top brass. There are two truths about employees that everyone in a leadership or management role needs to know.
...about their weekend or comment about their new car. Provide feedback. It should be immediate and frequent. Reinforce how the work people are doing contributes to the company’s success. Be...
Did your choice of words help you or were they the reason the situation didn’t end the way you had hoped?
...leaders at major corporations become powerful communicators. And now that I’m in my new downtown Minneapolis office, I’m ready to offer my top tips to even more professionals. Introducing my...
Clear, persuasive and effective communication is my specialty, which is why business professionals depend on me when they have a message to be heard.
...you deliver difficult messages such as terminating employees or responding to customer complaints without damaging your reputation. Clear, persuasive and effective communication is my specialty, which is why business professionals...