To a meaningful extent, corporate cultures are suffering the ill effects of today’s rampant negativity, according to survey findings.
To a meaningful extent, corporate cultures are suffering the ill effects of today’s rampant negativity. As another respondent expressed it: “I am fortunate to work where there is a culture...
...a favor or billable?” In a crisis situation: Never respond with “No comment.” Be proactive, not defensive. Say, “We are gathering facts so we fully understand what has happened (or...
Learn a better way to give effective presentations. Here are some tips on how to give a memorable presentation that impacts your approval ratings..
...planned content. What should you do? To achieve effective communication, you need to create a clear, concise, compelling story—and tell it with conviction. As a presenter, your body language and...
Sometimes it’s a matter of luck whether or not your emails get opened. Here are some suggestions for writing email openers that get the results you want.
...your team in the know: It’s common to use phrases such as “I just wanted to update you” or “FYI.” But a compelling opener such as “We are making great...
For those times when you have to let someone go, manage change or tell a leader no, you need to draw on proven tactics. You need right behaviors modeled. You...
...favorable reputation. But your brand story can help you in other ways, too. Done well, it can give you the communication tools to manage just about every situation. I suggest...
I often have the participants in my professional workshops write a draft of their elevator speech, sales pitch or other standard communication. Then I have them share it with the...
Learn how your age impacts the perceptions others have of you. Here are three misperceptions associated with the aging process and the facts.
...old is Social Security. OK, so there’s a kernel of truth in that. But there are other benefits, too. For starters, you feel more comfortable in your own skin. On...
The best way to combat the blues is to focus on the joy in your life, personally and professionally. Things you invest positive energy in will thrive.
The best way to combat the blues is to focus on the joy in your life, personally and professionally. Because things you invest positive energy in—through thoughts, words and action—will...
The holiday season is upon us. That means work should slow down, but mostly likely it won't.
...meet double your normal commitments. Well, the good news is that no matter how much we wish it wasn’t so, there are only 24 hours in a day. And we...