Lawyers are useful, but they can't replace dedicated PR communication and action planning by reputation management experts.
...mitigate damage and make it out unscathed. Lawyers excel at law but fall short elsewhere, and that’s where crisis communicators and reputation experts come in. When the stakes are high,...
Every organization will undergo periods of change, whether it’s restructuring, a transition in leadership, or mass layoffs. Many leaders understand the importance of communicating these changes clearly and thoughtfully, but...
Are you a good boss? Answer these 5 questions to find out. Read more for tips and tricks on how you can improve your workplace culture.
...which an employee believes the company they work for cares about them as a person) Satisfaction Job Satisfaction Values Commitment Leadership Calculating Employee Engagement Gallup 2020 indicates only 32% of...
Melissa DeLay’s book The Truth About Scandal discusses the inner workings of corporate scandals from her own personal experiences. Order your copy today!
...of corporate intrigue, readers will learn about challenges so significant that they threaten to destroy entire companies, ruin personal reputations, and expose remiss leaders! Melissa DeLay is a speaker, author,...
The Boeing 737 Max scandal is one of the biggest crises Boeing has ever faced. Anytime a company encounters a crisis of this magnitude, their communication response must properly address...
A thought leader's guide to avoiding crisis, communication tips that protect reputation, and how to deliver bad news. Learn more crisis management tips.
...Communication Tips That Protect Reputation Inconsiderate communication can prevent you from reaching your career goals. The most trusted and respected leaders always speak favorably about themselves and others. Here’s how...
What to do and not to do to set a meeting with a stalled prospect. Here are 5 ways to effectively communicate while not seeming desperate.
...email scripts, including messages for stalled prospects, cold leads, customer complaints and more, head over to www.smartmailforsales.com. If you enjoyed this edition of Spill the Truth, comment below. I’d love...
Knowing how to communicate with confidence, authority and poise, regardless of the situation, is a rare skill in business these days.
Become the most valuable leader in your company Some people push and shove their way to the top, losing fans and damaging their reputations along the way. While they...
Thank you to everyone who attended in person and in spirit. It is because of you that my company, TruPerception, celebrated five glorious years in business.
...friends. The best part was my interactive quiz entitled, “What would the Message Maven tell you to say?” A friendly competition among guests ensued to see who could score 100%...
...reader Take this quiz to see if your actions would remedy the situation and preserve reputations or contribute to a workplace debacle. The Fine Print Submissions are...