I have sifted through scores of quotes from Donald Trump’s campaign. They’re laced with emotionally charged words: ugly, fat, disgusting, crooked and nasty, to name a few. They’re also rife
It’s stressful being a manager. You may have staff who are constantly complaining, employees who have an excuse for every kind of error and others who aren’t very reliable. Without
Ask any manager what the hardest part of their job is and she or he will probably tell you: It’s managing the personalities and the interpersonal conflicts of their team.
I’m not talking about the election, a celebrity scandal or the next weather event. I mean in your professional life. Business can be hard. Deals don’t always go the way
Every professional needs a brand story. A polished elevator speech and proof points – the evidence of your value – help you make a memorable first impression and maintain a
Copy bibles are all about you. They’re full of precrafted messages about you for you to use online, in person and over the telephone to promote you. And if you
One of the most common issues many executives experience is writing anxiety. Regardless of their background, credentials or status, they all freeze when it comes to nailing the perfect message.
I’ve been ghostwriting messages for clients for years. One thing I can tell you for certain: They all struggle when it comes to choosing the best way to communicate in
The bad news: Crises happen. The good news: About 80 percent of the issues and objections that people can throw at you in any given business crisis can be foreseen. That’s what
Let’s face it: Behind every great athlete is a great coach, a dedicated professional who helps them perfect their God-given abilities. As a coach, I help clients hone their effective