You need to decide what you want people to know about you, not the other way around. Make a strong first impression. You never know who you might meet.
...with consumers.” But let’s say you’re at a party or an open house, something casual. This is where people seem to lose sight of their communications compass. That’s exactly what...
...makes them feel valued, and buys you time to compose and succinctly express your thoughts. Speak in sound bites. Stay high level when forced to comment on something you’re unsure...
Discover the 4 ways to get your writing skills in A+ shape to improve your communication.
...enthusiastically endorsing the joys and rewards of education. (I know I did!) One of the most important foundational things we learn in our school years is how to communicate in...
...the right copy bible language and power phrases they need to stay in control of the situation. One example of harassment comes from a local colleague of mine. It’s common...
...always hope for the best and project positive energy. Price it right. Network with competitors to make sure you’ve priced your services realistically. But be open to negotiating with clients...
What do to and not do when venting. Here are 4 fail-proof communication strategies that will help you communicate effectively and diffuse a crisis.
...into your comments. Before you act . . . Consider this: only when you diffuse the situation can you get to real and meaningful change. Feel like venting? Comment below....
...position within the company but was pulled back temporarily to co-facilitate my review with his replacement. I don’t remember the overall rating Tim gave me, nor the whopping salary increase...
...important in the history of business to have a smart and thorough crisis communications bible. Why Every Business Needs a Communications Bible “The Truth About Scandal” is out now on...
...the company. That’s why it’s important to keep track of all the things you’re doing that are helping save the company money, optimize time spent on projects, win over new...
...language. Here are a few common scenarios you can draw from to help you communicate effectively: Dealing with an unwarranted refund request? Put the responsibility of follow-through back on the...