What to do and not to do to set a meeting with a stalled prospect. Here are 5 ways to effectively communicate while not seeming desperate.
...email scripts, including messages for stalled prospects, cold leads, customer complaints and more, head over to www.smartmailforsales.com. If you enjoyed this edition of Spill the Truth, comment below. I’d love...
Telling your boss you're transitioning jobs is a tough task. Thankfully, our messaging tips will help you deliver this bad news.
...with your team, and are a key component of your company’s culture. Still, every coworker should understand that job transitions are a part of professional life. Remind them that you...
...medications have side effects. Capital: The company increased capital spending. Capitol: I visited the Capitol to talk with the senator. Complement: The red shoes complement her bag. Compliment: He appreciated...
Lawyers are useful, but they can't replace dedicated PR communication and action planning by reputation management experts.
...of legal documents. It can’t contain verbiage that only a judge would understand. That’s where experts in reputation and communication come in. Reason #3: Crisis Communicators Understand the Importance of...
...how their individual efforts contribute to the company’s vision. If that vision seems compromised, they have nothing to anchor their efforts to and will—perhaps unconsciously—lengthen their lunch breaks, browse a...
Sticky situations crop up daily across corporate America, which is why it’s more important than ever to know how to respond in high-pressure situations.
...even good employees. Crisis Management for Modern Communication My vision has always been to re-establish a modern communications ethic for businesses and corporations. In 2023, it has never been more...
Four tactics for improving your bad news delivery and effectively communicating business mistakes to clients or coworkers without damaging your reputation.
...one again. The only solution is to come prepared when this unfortunate situation occurs. Four Tips For Communicating a Mistake You Made For any case where you’re communicating in an...
Ask any manager what the hardest part of their job is and she or he will probably tell you: It’s managing the personalities and the interpersonal conflicts of their team.
...facing conflicts head-on. Inappropriate comments or jokes. Here’s another case where leading by example is golden. If you act with civility, so will others. If negative language or offensive comments...
If you have ever wanted to learn more about how to master workplace communications, or have considered being coached by me, this is the PERFECT first step.
...here’s what I see: Pay a man a compliment and he’ll say, “Thank you.” Pay a woman a compliment and she’ll say, “Don’t thank me. It was a team effort.”...
...effect on an office’s productivity, cohesiveness and reputation. Men and women often have different communication styles in three areas: Accepting compliments. Pay a man a compliment and he’ll say, “Thank...