This little gem caught my eye: According to a recent study*, the likelihood of getting a response from your email drops 15 percent if it contains a grammatical error. If
I have sifted through scores of quotes from Donald Trump’s campaign. They’re laced with emotionally charged words: ugly, fat, disgusting, crooked and nasty, to name a few. They’re also rife
Ask any manager what the hardest part of their job is and she or he will probably tell you: It’s managing the personalities and the interpersonal conflicts of their team.
The bad news: Crises happen. The good news: About 80 percent of the issues and objections that people can throw at you in any given business crisis can be foreseen. That’s what
We all have one in our lives: a coworker, friend or family member who speaks in a way that rubs us wrong. Or, even worse, a boss that’s prone to
During the course of an active career, we encounter numerous situations where we need to stand our ground in order to be taken seriously for any type of advancement. Like
If you haven’t read “The 5 Love Languages” by Dr. Gary Chapman, you should. It is one of my all-time favorite books. In it, Dr. Chapman outlines five ways to
If you’re in a leadership position, you need to engage and inspire people. If you offer a profit-sharing plan or hand out generous holiday bonuses, you may get by with