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CEO secrets 5-grammar-tips-for-business-leaders
January 12, 2017in CEO secrets 0 Comments 0 Likes

5 grammar tips for business leaders

This little gem caught my eye: According to a recent study*, the likelihood of getting a response from your email drops 15 percent if it contains a grammatical error. If

by Melissa DeLay
Positive impressions Trump tricks - TruPerception
November 10, 2016in Positive impressions 2 Comments 0 Likes

Can Trump learn new tricks?

I have sifted through scores of quotes from Donald Trump’s campaign.  They’re laced with emotionally charged words: ugly, fat, disgusting, crooked and nasty, to name a few. They’re also rife

by Melissa DeLay
How to deliver bad news Better Manager TruPerception
October 20, 2016in How to deliver bad news 0 Comments 0 Likes

5 easy ways to be a better manager

Ask any manager what the hardest part of their job is and she or he will probably tell you: It’s managing the personalities and the interpersonal conflicts of their team.

by Melissa DeLay
Conflict in the workplace difficult situation
August 17, 2016in Conflict in the workplace 0 Comments 0 Likes

What to say when things go wrong?

The bad news: Crises happen. The good news: About 80 percent of the issues and objections that people can throw at you in any given business crisis can be foreseen. That’s what

by Melissa DeLay
Conflict in the workplace Time to Call in a Coach?
March 17, 2016in Conflict in the workplace 0 Comments 0 Likes

Time to Call in a Coach?

We all have one in our lives: a coworker, friend or family member who speaks in a way that rubs us wrong. Or, even worse, a boss that’s prone to

by Melissa DeLay
CEO secrets Letting Leaders Fail
February 18, 2016in CEO secrets 0 Comments 0 Likes

Letting Leaders Fail

During the course of an active career, we encounter numerous situations where we need to stand our ground in order to be taken seriously for any type of advancement. Like

by Melissa DeLay
Conflict in the workplace The Language of Love
February 11, 2016in Conflict in the workplace 0 Comments 0 Likes

The Language of Love

If you haven’t read “The 5 Love Languages” by Dr. Gary Chapman, you should. It is one of my all-time favorite books. In it, Dr. Chapman outlines five ways to

by Melissa DeLay
CEO secrets 5 Mistakes great leaders don’t make
January 7, 2016in CEO secrets 0 Comments 0 Likes

5 Mistakes great leaders don’t make

If you’re in a leadership position, you need to engage and inspire people. If you offer a profit-sharing plan or hand out generous holiday bonuses, you may get by with

by Melissa DeLay
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