Change—whether it’s work related or personal—can be challenging. Some people seem to embrace it, while others dig in their heels in favor of the status quo. Is openness to change
Everywhere you look these days, we’re bombarded by dismally poor communications. Hell in a handbasket? Not quite. But it does seem that growing legions of people don’t think about how
No matter how good your presentation is, the Q&A can kill you. And that’s a shame because learning to turn a response into a golden opportunity isn’t that hard. There
Whenever I speak to groups about how to deliver bad news or navigate tough conversations, there are two communication techniques I share. The first is how to craft smart,