How to Respond to a Crisis in Business

Professional Communication Training

Melissa DeLay, TruPerception’s Message Maven

Melissa DeLay is a speaker, author, and award-winning founder and principal owner of TruPerception.

With more than two decades of strategic and corporate communication experience–including consulting for entities such as Ameriprise Financial and the state of Minnesota, as well as holding senior positions with 3M, Carlson Companies, Maytag, and AmeriPride–she knows how to deliver the right words, in the right way to drive change, manage crises, boost engagement, and build a stronger brand.

Melissa’s Training and Consulting Services

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Crisis Communication Services

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Crisis Communication Services

Crisis communication services will help you communicate authentically to various audiences, prevent and respond to a crisis and help you gain practical skills for overall communication in the workplace.

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Leadership Skills Training Courses

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Leadership Skills Training Courses

Leadership skills training courses help you reach your internal goals through the development of thoughtful, respected leaders and cohesive teams. You’ll gain the tools you need to resolve a current business crisis, work collaboratively and protect your company’s reputation.

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One-on-One Executive Leadership Coaching

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One-on-One Executive Leadership Coaching

Executive leadership coaching helps you develop the strategy and skills to address major roadblocks by using effective communication skills to advance your agenda more effectively. It allows you to customize your experience and give you real-world examples and practical tips to respond to a crisis in your company.

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Leadership Guest Speaker

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Leadership Guest Speaker

Melissa DeLay is a speaker, author, and founder of TruPerception. With more than two decades of strategic and corporate communication experience, Melissa knows how to deliver the right words, in the right way to drive change, manage and avoid crises, boost engagement, and build a stronger brand.

Benefits of having Melissa as your leadership guest speaker:

  • Her speaking program provides real-world examples and practical situations from over two decades in the industry
  • She identifies communication strategies that help amplify your voice
  • She covers topics like diversity and inclusion
  • Her experience in crisis management will help you navigate business disruptions and threats
  • She will help guide you through topics like work relationships, how to ask for a promotion, and authentic stories of challenges so great they threaten to destroy entire companies, ruin personal reputations, and expose remiss leaders
Melissa B&W

Are you looking for a leadership guest speaker or keynote speaker in Minneapolis?

Are you looking for an engaging, award-winning leadership speaker? Melissa DeLay is a speaker, author, and founder of TruPerception.

With more than two decades of strategic and corporate communication experience, Melissa will help guide you through topics like work relationships, how to ask for a promotion, and authentic stories of challenges so great they threaten to destroy entire companies, ruin personal reputations, and expose remiss leaders.

Melissa B&W

Are you looking for a leadership guest speaker or keynote speaker in Minneapolis?

Are you looking for an engaging, award-winning leadership speaker? Melissa DeLay is a speaker, author, and founder of TruPerception.

With more than two decades of strategic and corporate communication experience, Melissa will help guide you through topics like work relationships, how to ask for a promotion, and authentic stories of challenges so great they threaten to destroy entire companies, ruin personal reputations, and expose remiss leaders.

Benefits of having Melissa as your leadership guest speaker:

  • Her speaking program provides real-world examples and practical situations from over two decades in the industry
  • She identifies communication strategies that help amplify your voice
  • She covers topics like diversity and inclusion
  • Her experience in crisis management will help you navigate business disruptions and threats
  • She will help guide you through topics like work relationships, how to ask for a promotion, and authentic stories of challenges so great they threaten to destroy entire companies, ruin personal reputations, and expose remiss leaders

Online Leadership Development Coaching

The Boardroom is a digital version of the coaching services and retainer services Melissa offers, which are available at a self-paced and self-taught consumption. This course is designed to help middle managers, high performers, and those with advanced degrees receive guidance and coaching for any obstacle they may face during their careers:

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  • Bad relationship with your boss or management team
  • How to navigate the “mind games” of the business world
  • Negotiate a promotion
  • How to show up to meetings and show your best self
  • Promoted, now what do you do?

Consider this a boardroom masterclass for the real boardroom, and set yourself up to elevate your career!

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C-Suite & Governance

Reputations and businesses can be ruined in seconds with just one viral post – you need to know how to respond to a crisis in business.

Nothing is more important than preserving the good name and relationships you’ve worked hard to build. But sooner or later, a crisis may arise that threatens both. It’s during those times that effective business communication coaching is critical.

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Enterprise Leaders

Today’s workplace can feel like a battle’s being waged, full of communication conflicts and drama between employees.

If you’re struggling with communication antics, underhanded scheming, or conflict resolution between team members, you need business crisis management in the form of professional communication training.

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Professionals & Managers

On average, you spend 70% of your day communicating. Yet, it’s also one of the most misunderstood and underdeveloped skills most people have—especially at work.

People don’t know how to fix communication issues in the workplace. Developing business crisis management skills is the solution. We can help.

Overcoming a Business Crisis

Through stories of corporate intrigue, learn about challenges so significant, they threaten to destroy entire companies, ruin personal reputations and expose remiss leaders! See how to respond to a crisis in business through The Truth about Scandal.

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Melissa DeLay Has Appeared In

Client Successes

Jill Gutterman
Global Customer Experience Strategy at 3M

Melissa ensures that every message is articulated in a way that truly inspires customers. It is rare to find someone with her level of passion. She flawlessly raises moral via executive coaching and ensures digital videos conveyed the correct message and tone. Melissa embodies the role of coach and leader in everything she does.

Blogs

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