With over 24 years of experience, Melissa DeLay provides executive ghostwriting services and counsel to leading companies and their management teams. As an experienced communications strategist, she has managed hundreds of large-scale initiatives, specializing in good ways to deliver bad news.
She has served as a crisis communications manager for a global manufacturer following a damaging media expose. In less than six days, she prevented products from being pulled from a billion-dollar retailer’s shelves, avoided a Customs investigation, and restored their reputation with employees, customers, and the public.