Kevin writes, “The best way for me to describe my situation at work is to compare it to the movie Mean Girls. There are two women in my department who constantly undermine my authority. They belittle me in front of clients and talk behind my back to everyone. To make matters worse, they’re incompetent. I want to talk with my boss and convince him to promote me. The whole situation is making me miserable, and I’m convinced that unless they report to me, I will never have any peace.”

For those times when you have to let someone go, manage change or tell a leader no, you need to draw on proven tactics. You need right behaviors modeled. You need TruPerception. Submit a bad-news scenario for ideas and suggestions on how to best deliver your message. Watch as we outline the approach, crafting the message and offering suggestions for diplomatic delivery.
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