Good Ways to Deliver Bad News

Think about the last time you had to deliver bad news. Your heart was racing, your throat was tight, and your stomach felt like it was tied up in knots. And after you delivered the news, the time you had to spend on damage control and repairing relationships distracted you from the real priorities that needed your attention.

One thing I know for sure is that everyone struggles with how to communicate effectively in tough conversations—the ones that negatively affect your team, your customers, and your brand.

What if there was a way you could deliver bad news without feeling stressed or worrying about ruining your reputation?

That’s why I created Good Ways to Deliver Bad News, your secret weapon for knowing what to say and how to say it when things go wrong.

If you’ve ever found yourself in a position where you had to communicate unpleasant news, this course is for you. It’s your surefire way to spill the truth without damaging your relationships, your brand or your reputation.

Bad news isn’t just the obvious, like eliminating an employee’s position. It could be something as simple as telling a team member they’re violating the dress code or encouraging a negligent client to get with the program. No matter what form the bad news comes in, it’s news your recipient doesn’t want to hear, making it news you don’t want to deliver.

You may be terrified by the thought of telling a client or colleague no. Or maybe you do okay managing around a minor crisis, but you panic when there’s a confrontation to address. The good news is that it doesn’t matter what kind of client complexity or employee concern you are facing, you can get your message out even in the most difficult situations, and preserve your reputation. All you need to know are a few well-kept communication secrets that have the power to change your life forever…the kind of secrets that can help you:

Save at-risk accounts

Avoid lawsuits

Address performance issues

…and much, much more!

Here’s my promise: after completing this brief course, you will have the tools and precise language you need to address the most difficult situations with ease.

  • You’ll learn how to avoid mistakes by using the right “magical phrases” to deliver the truth.
  • Surefire ways to deliver bad news without tarnishing your reputation.
  • A simple approach to handling “spotlight” or high pressure moments with tact and objectivity.
  • Step-by-step guidance for crafting influential messages even in the face of controversy.
  • You’ll get access to three audio lessons and pdf downloads with a lot of tips and tricks.

You will learn from my experiences and I will give you the exact script you need in the most challenging situations.

The best part? When you snap up this course, you will get immediate access to 7 Power Moves for Communicating with Confidence.