Delivering difficult news isn’t easy. But many leaders find themselves routinely having to communicate something unpleasant to their teams or clients. Perhaps a deadline was missed or a proposal declined.
Chances are, your workplace communication techniques have changed since you began your career. I remember receiving paper memos in my office mailbox. I always took note of whose mailbox was
I’ve been helping business leaders achieve for more than two decades. I’ve worked with leaders who were trusted, admired and wildly effective. I’ve also helped leaders who made mistakes –
Some people love giving presentations. Others dread it. Regardless of your natural inclination, it’s important that you deliver your message in way that mesmerizes your audience. Let’s face it: There’s
Imagine an office where everyone works together for the good of the company. The employees are engaged, motivated and hard working. The clients are happy. And everyone treats each other
Walmart.com President and CEO Marc Lore published a controversial article on LinkedIn, Empowerment after Acquisition. He explained how the mammoth company is managing the acquisition of leading outdoor retailer Moosejaw.
The subject line reads urgent, must reply right now … so you drop everything and respond to that email, and then another. Soon it is lunchtime and you haven’t even
Let’s face it. Every office has communication challenges. Some employees may refuse to share information; others may gossip or constantly interrupt. You may even have someone who stretches the truth
This blog is first in my series about Healthy Communication Ghosting: The act of ending a personal relationship with someone by suddenly and without explanation withdrawing from all communication. In
Listen up, top brass. There are two truths about employees that everyone in a leadership or management role needs to know. And, when you know these two truths – which